If a Guest does not have documentation for their service animal but it appears to be reasonable that the animal is providing assistance, the animal should be permitted on RECIPE premises (except in circumstances where animals are excluded by law).
No service animal will be evicted, excluded or separated from its owner unless the animal demonstrates behaviour posing a direct threat to the health and safety of others or is excluded by law.
If service animals are excluded by law, RECIPE will provide alternative ways for persons with disabilities to access its good and/or services including:
- • Take out services
- • Bringing the goods and/or services to a reasonable location where the service animal is permitted
- • Delivery services (where available)
If a health and safety concern presents itself, for example another Guest has a severe allergy to the service animal RECIPE will make all reasonable efforts to meet the needs of all Guests by providing distant seating arrangements.